COVID-19 Protocol for Serving Clients

Watch for symptoms

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms. CDC will continue to update this list as we learn more about COVID-19.

When to seek emergency medical attention

Look for emergency warning signs* for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

*This list is not all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you.

Before starting work

  • Ensure that you do not have any symptoms of illness
  • Take your temperature
  • Report your temperature and any symptoms of illness to your supervisor
  • Record your temperature on the temperature log
  • Do not come to work if you are symptomatic or have fever

While working

  • Stay physically distant whenever possible
  • Wear provided face coverings
  • Use gloves when in physical contact
  • Wash or sanitize your hands frequently
  • Clean surfaces, door knobs and high traffic areas of the home frequently